Frequently Asked Questions

MOQ varies by product and factory. We negotiate on your behalf to get the best terms, even for small batches.

Express air cargo typically takes 5–7 days from our Chinese hubs to Dar es Salaam, including customs clearance.

Yes. We assist with undergraduate, master’s, and PhD applications at Chinese and global universities.

We accept bank transfers, Letter of Credit (LC), and secure online payments. All terms are confirmed before transactions.

Absolutely. We arrange factory visits in China and can accompany you for meetings, audits, and sample checks.

We inspect before shipment specifically to prevent this, but if an issue still occurs, we work with you and the factory to arrange a replacement, refund or credit.

Yes. We arrange onward transport to Arusha, Mwanza, Dodoma, Zanzibar and other regions, calculated as an add-on at quotation stage.

Most factories require a 30–50% deposit to begin production, with the balance paid before shipment. We negotiate the best terms we can on your behalf.

We advise on which products need TBS, TFDA or other regulatory approval and guide you through the process, though the application itself is filed by the importer.

Our team communicates in English, Swahili and Mandarin, so nothing gets lost between your supplier and you.

There’s no upfront fee to request a quote. Our margin is built into the factory-direct pricing we negotiate, so you see a transparent, all-in cost before you commit.